6.3 Prompt writing guide

The quality of your GEO measurement depends entirely on the quality of your prompts. A poorly written prompt produces an unreliable result — not because the AI system fails, but because the question doesn’t match how real users search.

Principle 1: Write like a user, not like a marketer

The biggest risk: writing from an internal perspective. A user doesn’t ask “What are the USPs of product X?” but “Which savings account currently has the best interest rate?” or “Which company inspects my fire extinguishers?”.

Principle 2: Vary the phrasing

The same question, phrased three different ways, gives three different results. Variation produces a more robust picture.

Example for fire safety services:

  • “Which company does annual inspection of fire extinguishers in Flanders?”
  • “Where can I take out a maintenance contract for fire safety?”
  • “Compare Belgian fire safety installers”

Principle 3: Cover all intent types

A good prompt set contains prompts for each intent type. Anyone who only tests comparison prompts misses the informational domain.

Principle 4: Use 'real intent' prompts

Also test raw, unpolished questions the way real users type them: “fire extinguisher inspection flanders” or “which company good for fire safety hospitality”.

Principle 5: Document and stabilise

A prompt set is only comparable over time if it is stable. Document each prompt with an ID and don’t change it unless there’s a good reason.

Before/after example: bad FAQ

Q: What do you do?

A: We offer professional fire safety solutions tailored to your needs with personal service. Feel free to contact us for a no-obligation quote.

Before/after example: good FAQ

Q: What maintenance contracts does [Company name] offer for fire extinguishers, and how does the annual inspection work?

A: [Company name] offers maintenance contracts for fire extinguishers, fire detection and automatic suppression systems. The annual inspection is performed by Apragaz-certified technicians and includes visual inspection, pressure measurement and refilling if needed. The inspection certificate is delivered digitally within 48 hours. Standard term: one year per BeNor NBN S21-050.

The difference: the good version contains concrete certifications, clear question phrasing, and a complete answer that's understandable without context. That version is citable. The bad version is not.

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